Thank you for shopping with Bellissima Handbags USA. We want you to love your purchase, and we’re here to help if something isn’t quite right.
IMPORTANT: RETURN AUTHORIZATION REQUIRED
To request a return or exchange, please TEXT us at (253) 332‑1247 within 7 business days of receiving your order.
Please include in your text:

Your full name
Your shipping address
Your order number
A brief explanation of the reason for return
A photo (if the item is damaged or incorrect)
We will review your request and respond promptly with return instructions and a Return Authorization (RMA) number if approved.
Returns sent without prior authorization will not be accepted.
Eligible Returns — Conditions & Timeframe
Contact must be made via text within 7 business days of delivery.
Items must be unused, in new condition, and have original tags and packaging intact.
The item must be shipped back within 7 days of return approval.
Returns that do not meet these requirements may be rejected.
Exchanges Are Encouraged
We strongly recommend choosing an exchange instead of a refund.
Exchanges are:
Faster
Simpler
Ensure you receive a product you love
We will replace defective or incorrect items as quickly as possible.
If you still prefer a refund, please note the policy below.

If your order included free shipping and you choose a refund instead of an exchange, a $15.00 fee will be deducted to cover:
Original shipping costs
Administrative processing fees
Shipping costs are non-refundable.
Refunds are processed within 14 business days after we receive and inspect your approved return.
Items Not Eligible for Refunds
We do not offer refunds on:
Gift Certificates
Custom Orders, including:
Jodi Lee
Crush Leather Bags
Items labeled “Custom Order” or “Made to Order”
Final Sale or Non-Returnable items (clearly marked at purchase)
Avoiding Chargebacks & Disputes
We are committed to providing excellent customer service.
If you have a concern, please text us directly at (253) 332‑1247.
We want to resolve issues quickly and fairly.
Please do not file a chargeback before contacting us.
Chargebacks can delay resolution and may result in denial of your return if policy guidelines were not followed.
Returns Due to Our Error or Defective Products
If you received:
The wrong item, notify us within 7 business days
A defective product, notify us within 6 months
We will cover all shipping costs and send a replacement or issue a full refund.
Where to Send Approved Returns
After your return is authorized, please ship your item to:
Bellissima Handbags USA — Returns
c/o Cherie Scott
16915 SE 272nd Street, #100
Covington, WA 98042

Include:

Your full name
Your order number
A copy of the original packing slip or return form
The authorized RMA number
The item in its original packaging with tags attached
We recommend using a trackable and insured shipping method.
We are not responsible for lost or damaged returns in transit.
Shipping Address Issues
We are not responsible for:
Incomplete or incorrect shipping addresses
Packages returned as undeliverable
Orders shipped to P.O. Boxes (we do not ship to P.O. Boxes)
Reshipping can be arranged at the customer’s expense.
For fast and friendly support, please text us anytime at (253) 332‑1247.
Thank you again for choosing Bellissima Handbags USA — we truly appreciate your business!