I recently ordered a specific handbag from Bellissima- rapidly got a PRIVATE TEXT MESSAGE -that a new employee had posted the wrong handbag in picture informing me I had ordered a different one unknowingly-and the specific handbag I wanted was no longer available. But, Cherie personally took the task of looking in the warehouse and found there was one bag hiding just for me and it was the exact one that I ordered. She went above and beyond to get me what I wanted. I received the bag in the mail and it is beyond what I expected. It is beautiful and good quality. All of that- combined with excellent customer service! I will definitely shop here again. Thank you Cherie!
Thank you so much for your review, Barbara. It is our pleasure to assist every customer. Keep checking back as we will be adding new collections. I'm always available to assist a customer personally in choosing the best bag for their needs. I'm glad we were able to locate the bag.